Understanding the Supervisory Role

Who should attend?

Anyone recently or about to be promoted to a team leader or supervisory role or more experienced supervisors who have had no formal training.

Why should you attend?

To identify key attributes required for a supervisory role and examine ways of overcoming potential problems. Key to becoming an effective supervisor is the need to have a sense of vision and purpose that reflects that of your organisation. Effective Communication, motivation and team development play an important role.

Course outline

  • What makes a good/bad supervisor?
  • The five principles of a good supervisor
  • The difference between “management” and “leadership”
  • The importance of effective communication
  • How to run team meetings
  • Dealing with challenging people

Course outcomes

This short course offers you an opportunity to look closely at your own skills, characteristics and current performance levels, as well as giving you the chance to identify some key development opportunities.  You will exit this course being more self-aware and know what you need to focus on to develop your supervisory skills and performance levels.

For those seeking to measure their behaviours more closely, ask about completing the DiSC profiling before embarking on this course.


For those seeking recognition for their learning, this course is based on the ILM unit: Leading and Motivating a Team Effectively. Successful completion of the assignment will result in the achievement in 2 credits at Level 3.


For those seeking to achieve a qualification at Level 3, we recommend attendance of our 5-day course to achieve an ILM Level 3 Award in Leadership & Management.


Course: £205.00 +VAT

Time & Location

9:30AM until 1:00PM @ Online via MS Teams

Available dates