Training Courses

    • Corona Virus Impact (1st August 2021)

      We continue to offer all training sessions online using Teams and occasionally Zoom. However, for those who prefer face-to-face training at Twigworth please let us know by emailing and we will endeavor to accommodate your preferences.

      For our Open Programme training courses, you will receive an email with login details, passcode and confirmation of the session timings. By way of reassurance, any cancellations you make during these difficult times will not incur any penalties.

      Apprenticeship Programmes will continue to be delivered using online methods and learners approaching their End Point Assessment (EPA) will be supported on a 1-2-1 basis. You will be invited to Twigworth to sit your EPA exam which must be invigilated and we maintain the advise of Hands | Face | Space | Air message for the safety of our staff, trainers, clients and learners. 

      GEL staff are phasing their return to work and have adopted a hybrid working pattern between home/Twigworth and are available via Teams or email. All staff have access to the general inbox and will respond to incoming enquiries promptly.


      We offer over 500 training events each year on our open programme and specialise in Leadership, Management and Business skills. As an ILM centre, we are unique in the South West being able to offer management development programmes from Level 2 through to Level 7 thereby being able to train staff right the way from shop floor to boardroom. 

      All training courses and qualification programmes can be delivered in-house and tailored to meet your needs. Coaching and mentoring programmes are available for your staff and 1-2-1 coaching can be provided to help develop performance.

      GEL is a DiSC accredited centre offering workplace, management and leadership reports to help develop teamwork among colleagues and leadership skills among managers.

      Getting the right mix of inspirational leadership and effective management skills and practices can have a significant impact on organisational performance in terms of profit, sales, growth and survival. 93% of employers see tangible increase in their managers’ capability after an ILM qualification.

      Click on the category icon to see a list of courses and a brief overview. Further information relating to the time, syllabus, assignment, related courses and progression routes can be seen by viewing the full course outline.

    Customer Service

    Sales & Marketing


    People Management

    Personal Effectiveness

    Leadership & Management

    IT Skills

    Wellbeing at Work

    Health & Safety

    Business Start Up