Influencing & Negotiating Skills

Who should attend?

This course is designed for those looking to be more confident, influential and persuasive at work, regardless of your position.

Why should you attend?

Learning how to influence and persuade others is one of the most valuable and transferable skills to have. In order to influence the thinking and behaviour of others, and persuade them to your way of thinking, you need to communicate confidently, build a relationship and remain assertive even when pressurised.

This course includes a brief introduction to the theory of negotiating with others. The core focus is about one-to-one interactions. The focus is around general principles and the use of tools to be able to assess your values and figure out what drives you and the people you work with. Armed with this knowledge you can adapt your influencing style to suit the situation and be aware of the impact your natural style has on others. Plenty of practical opportunities to apply the principles of influencing and negotiation in the workplace.

Course outline

  • The structure of collaborative negotiation skills
  • Planning and overcoming objections to reach an acceptable solution
  • Assessing the barriers and presenting a positive solution to minimise conflict
  • Influencing skills
  • Clear communication & listening skills
  • Passive, aggressive or assertive communication
  • Building an effective network


For those seeking recognition for their learning, this course is based on the ILM unit: Understanding negotiation and networking in the workplace Successful completion of the assignment will result in the achievement in 1 credit at Level 3.


For those seeking to achieve a qualification at Level 3, you will need to achieve a further 3 credits for the ILM Award or 12 credits for the ILM Certificate.


Course: £252.00 +VAT

Time & Location

9:30AM until 1:00PM @ Online via Zoom

Available dates