Providing your organisation
with Quality Training and
Business Support
Practical advice and training, designed to help Gloucestershire businesses to grow, develop and prosper.
CALL US ON 0845 8389964
Providing your organisation
Training Courses
Telephone Sales
Who should attend?
Internal and external personnel who make occasional or regular calls to customers or prospects.
Why should you attend?
Despite the rise in new technology, the telephone remains an important tool for companies wishing to sell their products and services. It requires particular skills to communicate with customers without the benefits of face-to-face interaction and this course can help to equip you with just those skills.
Course Outline
- Improve selling skills on the telephone
- The difference between selling and telling
- What makes a great sales person
- Preparing and planning a sale
- Questioning and listening skills
- How to handle objections
Presenter
Ellen Watts
Availability
9th July 2012 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
23rd January 2013 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
Cost
Course: £160.00 +VAT
Contact
0845 8389964
training@glosenterprise.co.uk
Booking
TopMeet the Trainer
Ellen Watts
Ellen Watts is a lively professional whose approach guarantees an enjoyable and effective learning experience for all who take part. Ellen started her career 25 years ago in retail management & management training and later, in sales and sales management. 14 years ago she formed ElleRich Training Ltd. She still specialises both in customer service and sales training plus all the communication, management, training and coaching skills needed to support them. Her training style is fun, interactive, inspirational and motivational as well as informative & practical.