Providing your organisation
with Quality Training and
Business Support

Practical Credit Control (In-House Only)

Who should attend?

Managers, budget holders, business unit managers in larger companies and/or anyone involved with credit control of their company.

Why should you attend?

Some of the difficulties a company can face when their credit control isn?t working properly include: cash flow problems, suppliers demanding cash on delivery terms, bank managers getting nervy and/or customers disappointed because work takes longer to complete. For just a few hours training, you can begin to get this important business function working for you.

Course Outline

This subject is only delivered as an In-House Course - at your premises or ours

The cost for up to 6 people is £825 + VAT
The cost for up to 12 people is £1148 + VAT

The workshop will guide delegates through the following modules:.

• Collection routines and techniques (including telephone)
• Assessing, managing and minimising credit risk
• Effective query resolution and managing excuses
• Third party assistance alternatives
• Setting credit control policies and procedures
• Understanding the importance and improvement of cashflow
• The credit control function within business and customer services
• Practical tips, ideas and advice

Presenter

Andrew Moss

Availability

Cost

Course: £825.00 +VAT

Contact

Jenny Clarke - Training Officer
01452 733543
jenny.clarke@glosenterprise.co.uk