Providing your organisation
with Quality Training and
Business Support
Practical advice and training, designed to help Gloucestershire businesses to grow, develop and prosper.
CALL US ON 0845 8389964
Providing your organisation
Training Courses
Introduction to Successful Selling
Who should attend?
Anyone new to selling who wishes to gain confidence in sales situations, or even experienced sales staff in need of refresher training and an update in selling techniques.
Why should you attend?
Customers are the life-blood of any business, regardless of what you sell. The ability to recognise opportunities and engage in a successful sales process is therefore vital in ensuring the future of your company. This course will help you to acquire the skills and confidence you need to deal with sales opportunities facing you. High-pressure sales techniques don’t work for customers or sales staff, and they leave the company with a poor image. Learning to sell without aggression is what this course is all about.
Course Outline
- What makes a great sales person - knowledge, skill, attitude
- First impressions - why they count, how we can stack the deck in our favour
- Building rapport - mirroring and matching
- Cross selling and up selling
- Trial closing - identifying verbal and non-verbal buying signals
Presenter
Ellen Watts
Availability
8th October 2012 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
Cost
Course: £160.00 +VAT
Contact
0845 8389964
training@glosenterprise.co.uk
Booking
TopMeet the Trainer
Ellen Watts
Ellen Watts is a lively professional whose approach guarantees an enjoyable and effective learning experience for all who take part. Ellen started her career 25 years ago in retail management & management training and later, in sales and sales management. 14 years ago she formed ElleRich Training Ltd. She still specialises both in customer service and sales training plus all the communication, management, training and coaching skills needed to support them. Her training style is fun, interactive, inspirational and motivational as well as informative & practical.