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Practical advice and training, designed to help Gloucestershire businesses to grow, develop and prosper.
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Providing your organisation
Training Courses
Communications at Work
Who should attend?
Managers, Supervisors and staff who want to be able to communicate effectively at work and whose performance depends on understanding situations, understanding others, understanding communications and being understood
Why should you attend?
The most common cause of misunderstanding in companies today stems from poor communications. Whether through failure in expressing oneself clearly, failure in choice of language and terminology, failure in perception and/or understanding by others, or failure in relationships at work in general. This course helps you to identify and plan solutions to overcome poor communications
Course Outline
- Assessing communication methods at work
- Recognising various communication styles
- Identifying your preferred style
- Identifying common barriers to communications
- Strategies for improving communications
- Giving feedback on performance
- Communications for better relations
Presenter
Ellen Watts
Availability
15th June 2012 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
7th September 2012 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
10th December 2012 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
6th March 2013 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
Cost
Course: £160.00 +VAT
Contact
0845 8389964
training@glosenterprise.co.uk
Booking
TopMeet the Trainer
Ellen Watts
Ellen Watts is a lively professional whose approach guarantees an enjoyable and effective learning experience for all who take part. Ellen started her career 25 years ago in retail management & management training and later, in sales and sales management. 14 years ago she formed ElleRich Training Ltd. She still specialises both in customer service and sales training plus all the communication, management, training and coaching skills needed to support them. Her training style is fun, interactive, inspirational and motivational as well as informative & practical.