Providing your organisation
with Quality Training and
Business Support
Practical advice and training, designed to help Gloucestershire businesses to grow, develop and prosper.
CALL US ON 0845 8389964
Providing your organisation
Training Courses
Writing Business Letters
Who should attend?
The business letter links an organisation with its customers and suppliers. A clearly written letter saves time for both reader and writer. Consequently this workshop will help anyone wishing to improve his or her letter writing skills or who feels a need for a refresher.
Why should you attend?
This workshop will raise your standards by teaching you how to approach the task of letter writing with confidence, and how to decide on the appropriate style for conveying your message.
Course Outline
- How letters can enhance the company's image and generate goodwill and business
- How to commence a letter to attract the reader's attention and interest
- How to structure a letter logically
- How to achieve the right tone in a letter, avoid ambiguity and obtain full comprehension
- How to make the message clear and concise
- How to conclude positively
- Letters for different situations: complaints, credit control, sales enquiries.
Presenter
Ellen Watts
Availability
13th July 2012 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
11th January 2013 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
Cost
Course: £160.00 +VAT
Contact
0845 8389964
training@glosenterprise.co.uk
Booking
TopMeet the Trainer
Ellen Watts
Ellen Watts is a lively professional whose approach guarantees an enjoyable and effective learning experience for all who take part. Ellen started her career 25 years ago in retail management & management training and later, in sales and sales management. 14 years ago she formed ElleRich Training Ltd. She still specialises both in customer service and sales training plus all the communication, management, training and coaching skills needed to support them. Her training style is fun, interactive, inspirational and motivational as well as informative & practical.