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with Quality Training and
Business Support
Practical advice and training, designed to help Gloucestershire businesses to grow, develop and prosper.
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Providing your organisation
Training Courses
Facilitation Skills
Who should attend?
This course is for anyone but is particularly aimed at managers and supervisors who want to develop a more effective, non-directive leadership style.
Why should you attend?
This course will help you with your role as a facilitator. You will learn methods and techniques to assist you to develop both individual's skills and the group's dynamics. You will also learn how to handle difficult people.
Course Outline
- What is successful facilitation
- Creating the climate for success
- Planning the event
- Agreeing objectives
- Maintaining direction/managing & monitoring the progress
- Developing action plans
- Summarising & reviewing outcomes
- Generating ideas & problem solving
- Dealing with difficult situations/managing conflict
Presenter
Ellen Watts
Availability
2nd November 2012 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
Cost
Course: £160.00 +VAT
Contact
0845 8389964
training@glosenterprise.co.uk
Booking
TopMeet the Trainer
Ellen Watts
Ellen Watts is a lively professional whose approach guarantees an enjoyable and effective learning experience for all who take part. Ellen started her career 25 years ago in retail management & management training and later, in sales and sales management. 14 years ago she formed ElleRich Training Ltd. She still specialises both in customer service and sales training plus all the communication, management, training and coaching skills needed to support them. Her training style is fun, interactive, inspirational and motivational as well as informative & practical.