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Providing your organisation
Training Courses
Performance Coaching in the Workplace
Who should attend?
Anyone looking to gain the knowledge, skills and techniques needed to perform effectively as workplace coaches as part of your normal role, to help people to work to their full potential.
Why should you attend?
The one day workshop explores coaching and how this management tool can drive performance in the workplace. Very practical and full of “use the very next day” tactics and techniques that will turn the manager or team leader into active coaches empowering staff. The workshop takes three classic manager interventions – dealing with staff queries, observation and feedback and conducting 1:1s – and shows how adopting a coaching style can enhance their effectiveness. The salt and pepper of coaching i.e. questioning and listening skills are covered in depth alongside a feedback model, the GROW technique and non verbal communication. So three practical workplace scenarios will help you start coaching effectively the very next day. All mixed together with a variety of practical exercises and practice sessions to bring the skills to life and help you put coaching into muscle memory.
Course Outline
- What is coaching?
- Opportunities to coach
- Planning coaching
- Real-time coaching
- The GROW technique
- Questioning skills
- On the job coaching and feedback
- Non verbal communication
- 1:1s
- Listening skills
- Practice sessions
Presenter
Paul Archer
Availability
13th December 2012 (9:30 AM - 4:30 PM) @ Twigworth Court Business Centre
Cost
Course: £160.00 +VAT
Contact
0845 8389964
training@glosenterprise.co.uk
Booking
TopMeet the Trainer
Paul Archer
Paul Archer is a speaker and training consultant, specialising in sales, coaching and customer care. His style is energetic and inspiring and all of his workshops and events are packed full of practical sales ideas that can be used the very next day. In additon, Paul has been working with businesses, large and small over the past 20 years to help them increase sales revenue, expand their business and move into the new marketing era. He is the author of 6 e-books and many sales articles within his industry.