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Providing your organisation
Training Courses
Assertiveness
Who should attend?
Anyone wishing to develop assertive communication techniques in common day-to-day situations.
Why should you attend?
Effective interaction at work is underpinned by an ability to communicate clearly, honestly, openly and confidently – in other words, assertively. Becoming more assertive often involves learning new ways of thinking and behaving but with perseverance can lead to enhanced performance, improved self esteem and the development of more supportive and positive working relationships.
Course Outline
- The difference between passive, aggressive and assertive behaviours.
- Assessing your own preferred style and identifying situations in which you feel you need to be more assertive.
- The ingredients that make up assertive behaviour.
- Communicating from a point of view of esteem rather than embarrassment.
- Balancing rights and responsibilities in each situation.
- Planning and delivering a clear message
- Writing an action plan to improve your communication at work
Presenter
Allan Cottam
Availability
Cost
Course: £156.00 +VAT
Contact
Allan Cottam
0845 8389964
training@glosenterprise.co.uk
Meet the Trainer
Allan Cottam
Allan Cottam is an experienced tutor who has helped many individuals with their management skills. Before becoming an independent consultant, Allan worked as a project manager in industry. He has managed a number of large-scale construction projects for organisations such as Nuclear Electric, the RAF, the MOD and the Corporation of London. In Gloucestershire Allan has assisted a number of small and medium sized companies with staff development.Allan has recently featured on local radio - where he gave advice on the art of giving presentations.